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1. Introduction

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes.

3. Trade Marks

The trade marks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.

4. Links

The Service may provide links to other WWW sites or resources. Because aquafishcare.com has no control over such sites and resources, you acknowledge and agree that aquafishcare.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that aquafishcare.com part of El Viaje shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

5. Returns & Refund

If the product was delivered to you was damaged or not working then we will take the return and immediately provide the new product at no extra cost. Defective items will be replaced. www.aquafishcare.com part of El Viaje will not process Refunds for incorrect purchases, used products, better price available or change of mind. We will process the refunds on the same mode of payment you choose while making the payment.

Important – Please open the package in front of Courier Delivery Boy and check for complete content of the product and damages.  If there is any theft or damage, do not accept the parcel and do not sign the courier POD.  In case, courier doesn’t allow opening of package without signing POD, sign the POD, take the parcel but ask the courier to stay back to check the parcel in front of him and if any issue is found put the proper comment below your signature.  If customer fail to do so, any claim regarding missing or damaged item will not be entertained. Regarding Damaged Items in transit you have 24 hrs to inform us about the same and Regarding manufacturing defective item you have 7 Days to inform us about the same.

Products should be returned in their original packaging along with the original price tags, labels and invoices.
Returns on used products will not be accepted.
Replacement of good/product or refund costs will not be made until the original good/product is received by us and your claim verified.
We aim to process refunds and replacements within 7 days of receipt by us of the original product/good.

6. Cancellation Policy

We allow order cancellation until the order is not shipped from our end. After the order has been shipped then we can’t cancel the order.

7. Comments or Questions

If you have any questions, comments or concerns arising from the store, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

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